Chan

Building products people love — from first principles to final pixel.

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01 — Selected Work

Things I’ve Built

2024

Growth Platform Redesign

Led end-to-end redesign of the core acquisition funnel, increasing trial sign-ups by 38% and reducing onboarding drop-off from 62% to 29%.

Strategy

Funnel

2023

Mobile-First Collaboration Suite

Owned the 0→1 development of real-time collaboration features for 50,000 daily active users, driving a 22% lift in weekly retention.

Mobile

Retention

2023

AI-Assisted Search Overhaul

Defined the product vision and shipped an LLM-powered semantic search experience, reducing support tickets by 41% and improving P0 task completion rate to 91%.

AI/ML